Imago Privacy Policy

Imago Group, LLC. recognizes that its customers, visitors and users, want to know about their privacy. Imago Group, LLC provides this Privacy Policy to help you make an informed decision about whether to use or continue using the Imago Site, and the Imago mobile application. If you do not agree to our practices, please do not use the Imago Site, Imago mobile application, or service. This Privacy Policy is incorporated into and is subject to the Imago application's Terms of Service. Your use of the Imago Site, the Imago mobile application, and any information you provide to to Imago Group, LLC through the application or this website remains subject to the terms of this Privacy Policy and our Terms of Service. This Privacy Policy is part of Imago Group, LLC Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Imago Group, LLC, including information obtained when you access the Imago Site, use the Imago application or any other software provided by Imago Group, LLC. This Privacy Policy does not apply to the practices of companies that Imago Group, LLC does not own or control, or to individuals whom Imago Group, LLC does not employ or manage, including any of the third parties to which Imago Group, LLC may disclose user information as set forth in this Privacy Policy.


Data we collect

Imago Group, LLC. may collect information such as your name, your date of birth, your email address, sexual orientation, diet preference, current city, relationship goals (dating, friendshing, etc...), ethnicity, education level, profession, hobbies, smoking and drinking habits, your video recording and pictures, your geolocation (with your permission), any descriptions you provide, operating system information, and whether you have kids or not, when using the Imago dating application. By using the Imago dating application you are giving us the authorization and your consent to the collection, retention, use and disclosure of such data as permissible by privacy laws. When you visit the Imago Site, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. When you visit our website (imagodate.com), we may also be able to view your browser type, browser language, referring / exit pages and URLs, platform type, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, among others.


Law enforcement disclosures

If served with a legal document such as a subpoena or court order by law enforcement, and we believe the request is valid, and that the disclosure of personal information in crucial in investigating crime or fraudulent activity, we may need to comply with applicable laws, and cooperate with law enforcement in disclosing information relating to any person of interest.

Data we do not collect

Imago Group, LLC does not collect your bank card information (including name, address and card number). When you pay to use our service, all financial transactions are handled by Google when using an Android device, and by Apple when using an iOS device. If we do choose to use our own payment system in the future, we will not be storing any payment card information once your payment is processed, and will do so in compliance with PCI DSS. Imago Group, LLC also does not collect any information from your facebook account, names, phone numbers, addresses or other contact information from its users' mobile phone.


Data security

Imago Group, LLC takes critical steps to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to the Imago application and you do so at your own risk. Using unsecured Wi-Fi or other unprotected networks to submit messages through the Imago Service is never recommended. Once we receive your transmission of information, Imago Group, LLC makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Imago Group, LLC learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Imago Group, LLC may post a notice on the Imago site, social media pages (Facebook, Instagram) or through the Imago app, if a security breach occurs.


The type of information we use

Any Personally Identifiable Information including date of birth, location, diet preference, among others, that you voluntarily disclose on the Imago mobile application can be used to help you find potential matches. We may also use this data to improve the quality of our service and create new features, promotions, functionality, and services. We may use cookies and log file information to monitor metrics such as total number of visitors, pages viewed, etc. In the event that Imago Group, LLC. is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your information is treated, transferred, or used. You may nonetheless be informed of any changes in ownership through by email or through our social network channels (Facebook, Instagram), if this were to happen.


Your Options

If you do not agree with our Privacy Policy or Terms of Service, please uninstall the Imago mobile application and discontinue use of the Imago Service; your continued usage of Imago will signify your assent to and acceptance of our Privacy Policy and Terms of Service. Please contact our team via email at "support at imagodate.com" with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.


Our Audience

Our services are directed to or intended to be used by persons over the age of 18. For that reason, Imago Group, LLC does not knowingly collect or maintain Personally Identifiable Information or non-personally-identifiable information on the Imago Site or mobile application from persons under 18 years of age. Anyone under that age threshold is therefore not allowed to use our Imago mobile application at any time or in any manner. If Imago Group, LLC learns that Personally Identifiable Information of persons under 18 years of age has been collected though our app or site, then Imago Group, LLC may deactivate the account and/or make the status submissions inaccessible.


International users

The Imago mobile application is operating from the United States and is intended for and directed to users in the United States. If you are a user accessing this site or the Imago mobile application from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Imago Site and mobile application, which are governed by Washington State law, this Privacy Policy, and our Terms of Service, you may be transferring your information to servers located in the United States, or other countries, and you expressly consent to that transfer as governed by applicable laws.


Updated: 01/26/2018

Product support:

For questions related to the use of our software, please email support(at)imagodate.com

Business Inquiries:

Please send business related inquiries to partners(at)imagodate.com

Media Inquiries:

Please send media inquiries to mediarelations(at)imagodate.com

Imago Group, LLC
1200 Westlake Ave N. Suite 1600
Seattle, Washington 98109
U.S.A